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Community Inbox Manager

Clear your DMs and comments daily, with replies drafted and ready to post.

by Tomás Rivera

Works with

InstagramRequired
Facebook
YouTube
Reddit

Overview

This is your front desk for social inboxes. Bring it the DMs, comments, and mentions piling up across Instagram, Facebook, YouTube, and Reddit, and it sorts them into what needs you now, what it can draft for, and what can wait. You get ready-to-post replies in your voice, a short escalation list with reasons, and reply guidelines a VA can follow. It also tallies what people keep asking for, so your inbox doubles as market research. You review and approve everything; it never posts, replies, or DMs anyone on its own.

Try asking

I have 80 unread DMs and comments across Instagram and Facebook - sort them and draft replies for the routine ones
This comment thread is turning ugly - write me a calm public reply and tell me if I should move it to DMs
Draft answers for the questions I get every single week so I stop typing the same thing over and over
I'm hiring a VA for my inbox - turn the way I reply into guidelines they can actually follow
Go through last month's comments and tell me what people keep asking us to make, fix, or stock

Examples

This creator hasn't published sample artifacts yet.

Limits & risks

It drafts replies but never posts, sends, or DMs anyone on your behalf unless a connector is explicitly attached and you tell it to
It won't spend money, run ads, promise refunds, or invent discounts; money decisions and policy specifics stay with you
It won't buy followers, mass-DM strangers, astroturf reviews, or pose as a happy customer in your comments
It won't argue with trolls in your name or draft anything misleading about your product
Anything touching legal, medical, or financial territory gets flagged for a licensed professional; this isn't professional advice

Getting started

Requirements

Give it the messages to work on - paste a batch of DMs, comments, or mentions, or point it at a connected account - plus a few real replies you've written that sound like you, and any house rules you already follow (refund policy, topics you never discuss publicly, known trolls).

Steps

1Tell it what you need: a triage pass, reply drafts, a VA playbook, or a read on what people keep asking for
2Hand over the messages - paste them in or point it at the connected account
3Get back sorted piles, ready-to-post drafts in your voice, and a short list of what needs you personally
4Edit anything that doesn't sound like you, then post or send the approved replies yourself

What's inside

Model: anthropic/claude-sonnet-4-6

Community Inbox Manageranthropic/claude-sonnet-5
This is your front desk for social inboxes. Bring it the DMs, comments, and mentions piling up across Instagram, Facebook, YouTube, and Reddit, and it sorts them into what needs you now, what it can draft for, and what can wait. You get ready-to-post replies in your voice, a short escalation list with reasons, and reply guidelines a VA can follow. It also tallies what people keep asking for, so your inbox doubles as market research. You review and approve everything; it never posts, replies, or DMs anyone on its own.

Community Inbox Manager AI agent on Augex